EcoCharge, a charging station
fast, nearby, and giving back
Deployed in Quebec and New Brunswick, the fast charging stations (level 3, DCFC) of the EcoCharge network support you both on your daily trips and during your regional getaways. Located in parking lots close to nearby services, our stations allow you to quickly recharge while you do your grocery shopping or take a well-deserved break during your travels.
Additionally, by charging at an EcoCharge station, you give back to the community: all sales made on the 22nd of each month are donated to local charities. Keep this in mind for the next 22nd!
How to charge on the network?
1. Find a charging station
Consult the interactive map or your charging app to locate an EcoCharge station along your route and head to the indicated station.
2. Park at the station
Once you arrive, park your vehicle so that the charging cable can easily connect to your charging port.
3. Start a session
To begin and pay for your charging, you have three options:
- You can use our provider’s app.
- You can use your contactless credit card and follow the instructions on the charging station’s screen.
- You can also use other providers’ apps, but be aware that this may incur interoperability fees.
4. Recharge your vehicle
Once the session has started, plug the charging cable into your 100% electric vehicle. Once connected, all you need to do is wait until the battery reaches your desired charge level. In most cases, to preserve the longevity of your battery, it is recommended not to exceed 80% charge unless you are on a long-distance trip.
5. Finish charging
Once your desired charge level is reached, press “Stop Charging” in your app or on the charging station’s screen. Then, unplug the charging cable and carefully return it to its holder, ensuring it clicks securely in place.
Safe travels!
EcoCharge is the first network in Canada to offer you a nighttime rate!
For stations located in Quebec :
- Day Rate : 0,49 $/kWh* from 6:00 AM to 8:59 PM
- Night Rate : 0,39 $/kWh* from 9:00 PM to 5:59 AM
For stations located in New Brunswick :
- Day Rate : 0,59 $/kWh* from 6:00 AM to 8:59 PM
- Night Rate : 0,49 $/kWh* from 9:00 PM to 5:59 AM
Once charging is complete, customers have a five-minute grace period before a rate of $0.49/minute* applies. *Taxes included.
For more information on rates, please refer to the press release.
Frequently
Asked Questions
Our fast charging stations are Level 3 (DCFC) and can accommodate all 100% electric vehicles, regardless of the model or brand. Tesla vehicles are also compatible with a CCS Combo or CHAdeMO adapter, available at each site courtesy of the IGA store.
No, you do not need an app to charge your vehicle with EcoCharge. You can simply go to a station, follow the instructions on the screen, and pay using a contactless credit card (RFID).
Yes, you can use other providers’ apps, but this will incur interoperability fees. For an optimal charging experience and no additional costs, we recommend using our provider’s app.
The rate is aligned with market pricing.
Starting June 17, 2024, a new pricing policy transitioning from a per-minute rate to a per-kilowatt-hour rate has been implemented across the network. The new rates are as follows:
For stations in Quebec:
- Day Rate: $0.49/kWh* from 6:00 AM to 8:59 PM
- Night Rate: $0.39/kWh* from 9:00 PM to 5:59 AM
For stations in New Brunswick:
- Day Rate: $0.59/kWh* from 6:00 AM to 8:59 PM
- Night Rate: $0.49/kWh* from 9:00 PM to 5:59 AM
Once charging is complete, customers have a five-minute grace period before a rate of $0.49/minute* applies.
*Taxes included
Note: the total cost of a session depends on several factors, including the vehicle’s charging capacity, the station’s power, and the charging time.
To increase range from 20% to 80%, the average charging time at our stations is about 30 minutes. This depends on your vehicle’s charging capacity, weather conditions, and the vehicle’s battery level upon arrival.
There are different payment methods available at our charging stations: you can pay with a contactless credit card directly at the station, use our provider’s app during your charging session, or use other providers’ apps (FLO, Circuit Electrique). However, be aware that using these apps may incur additional interoperability fees on top of the charging cost.
If you encounter an issue while charging at the station, contact customer service at 1-888-758-4389, available 24/7.
To stay updated on network news
A sustainable mobility initiative supported by the Fonds Éco IGA
The EcoCharge network was established in 2019 through the initiative of the Fonds Éco IGA.
Created in 2008 by IGA merchants in Quebec, who contribute one million dollars annually, this fund is managed by the organization Earth Day, dedicated to assisting individuals and organizations in reducing their environmental footprint.
The Eco IGA Fund supports concrete projects focusing on waste management, combating food waste, and promoting sustainable mobility. Since its inception, it has funded numerous eco-responsible projects tailored to the needs of communities across Quebec and New Brunswick.
THANK YOU to our partners and financial contributors
Support
Whether you need assistance after charging, have a question about the network, or have a sustainable mobility project, feel free to contact us.
News
Find all the latest news from the EcoCharge network, as well as key updates from the electric vehicle sector.
22nd Donations
Did you know? On the 22nd of every month, all sales generated by EcoCharge stations are fully donated to a local charity.
Papillons.io
Managing the EcoCharge network, Papillons is a young company specializing in sustainable mobility, ready to assist you with your projects.
